Quality Care

Our Quality Management Programme is based on Total Quality Management principles, adopting the requirements of the Malaysian Standard International Quality Standard, MS ISO 9000 series as well as meeting the Malaysian Hospital Accreditation Standards. The Programme emphasises the importance of tailoring our systems so that we are able to deliver our services professionally to our patients and in meeting the needs and requirements of the individual customer. The Programme and its various requirements provide a framework for efficient delivery of a consistent quality service.

The personal approach, the concern and the caring attitude shown by each staff sums up their commitment in the manner by which they go about their work; recognizing no matter what tasks they do or how trivial they may be, they are nevertheless opportunities to excel!

Our Quality Policy

It is the Policy of Hospital Fatimah and its staff to provide services that conform to the requirements of our customer and to deliver them in a timely manner without any shortfall in Quality.

We are fully committed to Continuous Quality Improvement to achieve the highest standard of personal and corporate excellence that is required to make this policy a reality.

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	JOB VACANCIES Upcoming Forums/Talks Profile Mission Motto Philosophy Quality Care Quality Policy Commitment & Achievement Quality Care Our Quality Management Programme is based on Total Quality Management principles, adopting the requirements of the Malaysian Standard International Quality Standard, MS ISO 9000 series as well as meeting the Malaysian Hospital Accreditation Standards. The Programme emphasises the importance of tailoring our systems so that we are able to deliver our services professionally to our patients and in meeting the needs and requirements of the individual customer. The Programme and its various requirements provide a framework for efficient delivery of a consistent quality service. The personal approach, the concern and the caring attitude shown by each staff sums up their commitment in the manner by which they go about their work; recognizing no matter what tasks they do or how trivial they may be, they are nevertheless opportunities to excel! Our Quality Policy It is the Policy of Hospital Fatimah and its staff to provide services that conform to the requirements of our customer and to deliver them in a timely manner without any shortfall in Quality. We are fully committed to Continuous Quality Improvement to achieve the highest standard of personal and corporate excellence that is required to make this policy a reality. [ Jump To Top ]